Transfers
Every payment in and out of your account is tracked with a live status, so you always know where your money is and when it will arrive.
Follow every payment
Each transfer moves through clear stages: Pending, Processing, Sent and Completed. You can see the current stage of any payment directly on your transactions page.
Where a transfer takes time, we show an estimated arrival window so you are never left guessing.
Incoming and outgoing
Your transaction history separates money in from money out, with amounts, references and notes attached to each entry.
Your IBAN and BIC are shown on your account when they apply to you.
Something taking too long?
If a payment has not arrived inside its estimated window, report it from your account and our team will look into it straight away.
Need a hand?
Sign in to your account to message our team, or visit our contact page.