Privacy notice

Your privacy matters. This notice explains what information we hold about you, why we hold it and how we keep it safe.

What we collect

When you register, we collect your name and email address. Your account also holds your bank details, balance and transaction history, which are needed to operate your account.

We collect only what is necessary to provide your banking service and to meet our legal obligations.

How we use it

Your information is used to run your account, process your transactions, verify your identity and respond to your support requests.

We do not sell your personal information, and we never share it with third parties for marketing.

How we protect it

Access to your data is restricted: sensitive bank details are only visible to verified account holders and authorised members of our team.

All data is transmitted over encrypted connections and stored securely.

Your rights

You can ask us at any time what information we hold about you, request corrections, or ask for your account and data to be removed where the law allows. Contact us through your account to make a request.

Need a hand?

Sign in to your account to message our team, or visit our contact page.